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City Explores Regulating Cab Service

By Jorge Casuso

November 25 – There are more cabs per capita in Santa Monica than anywhere else in LA, their rates are erratic, their drivers are poorly paid and often nasty and they’re polluting and clogging the city’s streets.

Those are among the key conclusions of a study for the City that helps chart some solutions to a taxi cab market that has few regulations and where supply seems to far exceed the demand.

“Unlike other cities, Santa Monica does not franchise taxicab operations but, rather, permits any taxicab operator which meets insurance and other minimal requirements to operate in the City,” Deputy City Manager Elaine Polachek wrote in a recent report to the City Council.

“In Santa Monica, as in other cities with open-entry regulation, experience has shown that market forces are not sufficient to ensure quality service and an economically healthy taxicab industry.”

There were 412 permitted cabs in Santa Monica in October 2007, including 18 operated as one-cab companies by self-employed drivers and local entrepreneurs and another 65 cabs operated in companies with two to five cabs, according to a report commissioned by the City.

While Santa Monica has the most cabs per capita -- only West Hollywood has more and they service neighboring cities as well -- and taxis charge higher rates than in most cities, cab drivers are barely getting by, according to the report.

“The large number of taxicabs limits drivers’ ability to earn a living,” Polachek wrote. “Taxi drivers in Santa Monica are currently making only about $24,000 per year working six days a week.”

Taxis are significantly underutilized and could easily carry more passengers in an average shift, according to the staff report.

The free-for-all market has exacerbated Santa Monica’s traffic and parking woes, resulted in a “wide and confusing range of fares” and spurred passenger complaints about overcharging, according to the report.

It also has caused air pollution from old vehicles and vehicles cruising for business, the report found.

Without a set franchise structure, it is hard to investigate complaints and enforce rules, the report concluded.

Among the possible fixes proposed by staff -- limit the number of companies and impose rules that lay out requirements for operating as a taxicab company, set a maximum fare or one specific fare structure and set strict standards for appearance and safety.

Other possible solutions include setting dispatching requirements that avoid
drivers having to rely on walk-up business and requiring drivers to take training and pass tests.

The City also could require vehicles to meet air quality or fuel efficiency standards, according to the report.

“No matter what overall approach to taxi regulation is used, it should include minimum standards that apply to taxicab companies, as well as standards that apply to vehicles and to drivers,” Polachek wrote.

 

"Market forces are not sufficient to ensure quality service."

 

 

“The large number of taxicabs limits drivers’ ability to earn a living.”

 

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