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Holding Pattern for Hotels

By Ed Moosbrugger

August 20 -- A weakening economy, high fuel prices, airline woes and price resistance have put a dent in Santa Monica’s vital visitor industry this year, but it’s still performing reasonably well. Entering the busy summer season, hotel occupancy in Santa Monica was down slightly but was still at a high level.

And some Downtown hotels report strong summer business, although there is some consumer resistance to Santa Monica’s high hotel room rates.

Through May, Santa Monica’s hotel occupancy rate dipped 1.1 percent to 81 percent, but the city still boasted the highest occupancy rate among submarkets in Los Angeles County tracked by PKF Consulting. The average room rate was up 6.1 percent, although some hotels reported rates flattening out.

“We are cautiously optimistic that our summer will remain pretty solid,” said Misti Kerns, president/CEO of the Santa Monica Convention & Visitors Bureau, in mid July.

She noted, however, that as predicted, there has been a slowdown.

“Occupancy reports reflect a slight dip down,” Kerns said. “Retail overall has been softening for the last few months.”

Downtown hotels report a mixed picture.

The second quarter was a big challenge for the Fairmont Miramar Hotel at Wilshire Boulevard and Ocean Avenue because of weaker group and corporate business.

But July and August appear to be going very well, Ellis O’Connor, general manager of the hotel, said in mid July. Occupancy was expected to rise 5 to 6 percent in July compared to a year earlier. Occupancy of 84 to 85 percent in July and 90 percent in August is expected.

Price resistance, however, is evident. Fairmont Miramar room rates are flat with last year.

It’s been a strong summer for Hotel Carmel at Second Street and Broadway.

“We’ve been full or almost full every night,” said General Manager Sherry Kellogg. “Business has been incredible.” Most of August was already sold out as of mid July.

The hotel, which is moderately priced for Santa Monica, has benefited because consumers are “downsizing their spending,” Kellogg said. Renovations to the hotel have also helped.

At the Ocean View Hotel on Ocean Avenue “it has been a slower summer than normal,” but business picked up substantially after July 4, said General Manager Robert Farzam. Ocean View Hotel is promoting special rates because of the economy.

Tourism has been a safety net for many Downtown businesses that have been hurt by the weakening domestic economy.

“I don’t think there’s any shortage of tourists,” said Jeff King, board chair and co-founder of King’s Seafood Co., which owns i Cugini and Ocean Avenue Seafood on Ocean Avenue.

The proof: The two Santa Monica restaurants probably have been hurt the least of King’s 17 restaurants by the economic downturn, according to King.

“Tourism is a godsend,” King said.

One of King’s Santa Monica restaurants is about even with last year, while the other is down slightly. Overall, sales at King’s restaurants open at least a year are down 7 to 9 percent this year, reflecting the tough times for the restaurant industry.

Although high fuel prices and major headaches facing air travelers have undoubtedly hurt Santa Monica, the beachside city appears to be picking up some business from the region as people stay closer to home on their vacations.

O’Connor of the Fairmont Miramar believes so. He noted encouraging occupancy at the hotel on weekends and an increase in parking revenue this year, even though many rooms were not available in the first half due to renovations. That indicates more of the guests are driving to the hotel.

Looking beyond summer, the visitor industry outlook is unclear.

“The booking pace is somewhat flat,” O’Connor said. He called that “encouraging” in light of economic conditions and softness in the corporate market.

“I’m uncertain,” O’Connor said. “Nobody is taking anything for granted.”

Kerns is very concerned about the capacity cutbacks announced by the airlines.

“The effect overall to us in Santa Monica could be detrimental,” she said.

A recent Travel Industry Association survey showed that deep frustration among air travelers caused them to avoid an estimated 41 million trips over a 12-month period.

“The air travel crisis has hit a tipping point – more than 100,000 travelers each day are voting with their wallets by choosing to avoid trips,” said Roger Dow, president and CEO of TIA, in a statement in late May.

Some Santa Monica hotels may have received a little boost to their occupancy rates because some rooms at competing hotels have been off the market.

Hotel Shangri-La on Ocean Avenue, which at one time had hoped to reopen this summer after extensive renovations, now probably will open in late October or early November, said General Manager Dino Nanni.

 

“We are cautiously optimistic that our summer will remain pretty solid.” Misti Kerns

 

“Tourism is a godsend.” Jeff King

 

“I’m uncertain. Nobody is taking anything for granted.” Ellis O’Connor

 

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