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Program Reaches Out to Most Hardened Homeless

By Olin Ericksen
Staff Writer

April 12 -- The promise of a new comb was enough for one homeless man. For others, who knows what it will take to accept help. But there is a new group trying to find out.

Perhaps the most coordinated and specialized homeless outreach group yet assembled is cajoling, pressuring and peppering homeless individuals with seemingly quirky questions to reach those entrenched on Santa Monica's premier shopping street.

Ranging from cops and homeless service providers to Veterans Administrators and City officials, nearly 30 people formed specialized teams one day last month and scoured the Third Street Promenade to make direct contact with the most hardened homeless on the busy strip.

Part of a larger three-year-old strategy to focus on those hardest to reach -- called the Chronic Homeless Program -- the pilot walk-through took an individualized and specifically tailored approach to reach homeless people in a single geographic area, according to City officials.

"This was done on a case-by-case basis, one individual at a time,” said Julie Rusk, the City's Human Services Manager and one in a team of City officials tackling homelessness.

Referring to last month's walk-through as "a good start," Rusk said the group talked to 16 homeless and each one was then "connected to a service provider."

While two have since disappeared, at least one well-known homeless person has agreed to enroll in the City's housing program, which currently pays rent and provides supportive services for the longtime homeless who suffer from a myriad of mental and substance abuse problems, according to officials.

Yet reaching out to a homeless population, some of whose member have been living on the streets as long as twelve years, can be a daunting task that requires a special touch and patience, said Rusk.

"They've shunned people, severed relationships and fallen out of society, and it's going to be a challenge to reconnect them," Rusk said. "You really need to be creative to reach people… There is no straight line to success."

Although he may not follow through, one man agreed to at least talk with service providers if they would buy him a new comb, a sign of engagement that is a huge step forward, said Rusk.

It is also these seemingly obscure and little objects of desire, Rusk said, that could be the key to enticing them to eventually accept services and perhaps, later, housing.

The choice of locations is also important. Downtown is known to have the largest concentration of homeless, numbering 418 of Santa Monica’s 1,192 homeless individuals counted in a one night tally two years ago.

The large and concentrated homeless population has made homelessness the most pressing issue for businesses Downtown, leading to sometimes-strained relations between the business community and the City.

"We hear over and over that what our customers are most affected by are the homeless, parking and traffic," said Kathleen Rawson, executive director of the Bayside District Corporation, which manages Downtown.

Rawson was among a handful of business leaders -- including new Chamber of Commerce President and CEO Jim Lynch -- who helped coordinate the outreach effort.

"We are basically (providing) moral support at this point," Rawson said

While agreeing with its premise, Rawson said such outreach -- which will be tried in other areas of the City -- must be combined with other approaches if it is going to work.

Stronger laws that punish those who aggressively ask for money, a major concern of many business owners, will be needed if the program is to succeed in moving some of the homeless out of the area, Rawson said.

"I think their efforts will have limited effect on the more aggressive, panhandling homeless," she said.

While that proposal could lead to potential public debate as staff continues to explore drafting a stronger anti-panhandling ordinance, the latest outreach was a sign of good faith, both City and business officials agreed.

"Five or more years ago it would have been an us against them mentality. . . and now it's simply not that mindset on either side anymore," said Rawson. "That's a great thing about all of this."

In the meantime, Rusk hopes to continue the new approach, but acknowledges the program is no panacea.

"These are people who have been on the street for a very long time," she said.

 

"These are people who have been on the street for a very long time." Julie Rusk

 

 

"Five or more years ago it would have been an us against them mentality. . . and now it's simply not that mindset on either side anymore." Kathleen Rawson.

 

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